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Litmus Test

I am breaking my own rule: I hate litmus tests, as they assume nothing else matters. Alas, life might be easier if it were more

The Real World… or By the Book

I had a meeting with a client the other day, a seasoned, accomplished exec who drew the distinction between the view of newly minted graduates

When The System Fails

Buried in today’s New York Times is a story titled BP and Minerals Agency Faulted in Gulf Spill. Why shouldn’t it be buried? Is there any news here?

A Superstar Manager

On Monday, New York Mayor Mike Bloomberg appointed a new schools Chancellor, Cathie Black, describing her as a “superstar manager who has succeeded spectacularly”. Sounds like

Weathermen!!

I had an unexpected conversation over dinner on Friday night.  A close friend went on a lengthy rant about meteorologists. “Name one other job in

Management Stealth

My wife has a car that she says is stealth. It’s not good enough to stand out, it’s not bad enough to stand out. People

Celebrating Service

“I shall not attempt further to define the kinds of material I understand to be embraced within that shorthand description (‘hard-core pornography’). But I know

Job Creation as a KPI

The economy is anemic (at best), and there is a lot of talk about job creation.  How could something that EVERYONE is for be so

Duality

Sorry that I have been offline for so long… summer is just too much fun. There are so many items that we have to address

Two Coats Plus Prep Work

“You do not merely want to be considered just the best of the best. You want to be considered the only ones who do what

A Great System

In my last blog about the importance of management systems, I wrote about the system being the solution. Ignoring that the cliché will often induce a

businessman focusing on his work

The System is The Solution

If you want to be good at managing, then have a good management system. ‘The System.’  Talk about a cliché!! People throw around the term

Engineer explaining tasks to his co-employees

Open Letter to CEOs [and their Geeks]

Dear Chief Executive, Management is my passion, and it is through that architecture that we deliver functions as services.  My favorite service is information technology. 

businesswoman leading a meeting in the office

Xenophilia

Now that sounds ominous, almost dangerous, or even illegal.  But it could be one of the most important things you could do to improve your

Businessman stressing about work

Too Big to… Manage?

If there is one recurring complaint (maybe even a whine) that has come out of the Wall Street crisis, it is that the largest banks

Quality control certification

Control is Over-rated

“The more you tighten your grip, Tarkin, the more star systems will slip through your fingers.”                                     — Carrie Fischer, Star Wars, 1977 One of the

Taking management to the next level

Do you have a VoIP phone (Voice over Internet Protocol, in case you asked) at home or work?  They’ve become excellent, feature rich, and great