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“Effective leadership is not about making speeches or being liked; leadership is defined by results, not attributes.” — Peter Drucker The last post addressed the

“Some of us will do our jobs well and some will not, but we will be judged by only one thing: the result.” — Vince

“Never tell people how to do things. Tell them what (needs to be done) and they will surprise you with their ingenuity.” — George S.

“Human experience shows that people, not organizations or management systems, get things done.” — Admiral Hyman Rickover Back to our story…. We’ve been working up

“Why did we hire 55,000 brains and only use three of them?” — Woody Morcott, former CEO, Dana Corporation The previous post in this series

“Plans are only good intentions unless they immediately degenerate into hard work.” – Peter Drucker As important as the previous elements of the management system

“If you torture data long enough, it will confess to anything you’d like.” – R.H. Coase, British economist An occasional interview question goes something like

“Without data, you’re just another person with an opinion.” – W. Edwards Deming We hope that you enjoyed summer… we did! Now that most everyone

“Nothing happens until the customer feels something.” – Brian Solis and gapingvoid The last post dealt with the Customers’ place in the management system, so

“It’s not the consumers’ job to figure out what they want.” – Steve Jobs Next we consider the third component of your management system, which

“First, let’s kill all the finance guys.”– chapter name from The New Killer Apps, by Chunka Mui and Paul B. Carroll Talk about an attention

Last time we addressed the tangible management system activities of leaders. Now… what are the behaviors that leaders practice? If there is one behavior where

A sustainable competitive advantage. – Geoff Colvin, Senior Editor of FORTUNE, on what every CEO wants Hate to burst anyone’s bubble, but there is no

“Amateurs talk about strategy. Professionals talk about logistics.” – Omar Bradley In the last post, we gave a template for the systematic approach of developing

“All can see the tactics whereby I conquer, but what none can see is the strategy out of which great victory is evolved.” – Sun

In the last post, we wrote that Leadership is the foundation upon which the Management Advantage is built. So often Leadership is described in terms

As we continue this series about building out your organization for sustained growth by creating a Management Advantage, it makes sense to share with you

There was a story in September 2015 from WIRED.com about Reid Hoffman’s insight into Silicon Valley success: for Hoffman, co-founder of LinkedIn and a partner with VC

They pretend to pay us, so we pretend to work. — Workers’ refrain in the USSR We’ve all read too many stories about the tenuous

“Most of my clichés aren’t original.” — Chuck Knox, former NFL Head Coach We hate clichés as much as anyone, but don’t use them any

Everyone uses rating scales, with our first introduction in elementary school. Most schools use 0 – 100 or A – F, then in college it