Your Management Advantage
Class Timing
Monday
8am-10pm
Tuesday
8am-10pm
Wednesday
8am-10pm
Thursday
8am-10pm
Friday
8am-10pm
Saturday
8am-10pm
Sunday
8am-10pm
Your Management Advantage
$695.00
/Month
Connect the dots to get the best results
Course Days:
Monday, Wednesday
Period:
Month
Class | Period | Price |
---|---|---|
Monday, Wednesday | Months | $695.00 |
“People are not your most important asset; the right people are.”
— Jim Collins
We have already moved beyond the knowledge economy. Knowledge itself has become a commodity. The Web can provide almost all the knowledge you need. Marketplace competition starts with competing for attention and then delivering a unique experience. The experience you create in developing and delivering your products and services makes all the difference. In an experience economy, it’s all about the people. The tangible value they provide is embodied in wetware, the slang expression for their brains. How do you build a support system that truly makes them what most companies claim, but seldom back up: the most valuable assets available to you.
The “war for talent” makes engaging and developing your people a key success factor for every organization. We facilitate driving core work systems, enrolling the front line to help set the best approaches to work and job design, compensation, employee performance management, and recognition in ways that enable and encourage all employees to contribute to breakthrough results. To be successful in today’s markets, organizations must enable their people to exercise discretion and decision making, leading to flexibility, innovation, knowledge and skill sharing, and rapid response to the accelerating conditions of the marketplace.
Effective job design and flexible work organizations are necessary but not sufficient to ensure high performance. We’ll show you how to create effective communication across functions and work units to ensure clear understanding of customer requirements, along with the tools and information to carry out all activities.
We’ll show you the importance of working with your people to jointly develop career and learning objectives, as well as address the alignment of incentives with the achievement of key organizational objectives. We do this by supporting the creation, monitoring, and reporting of individual and team goals linked to organizational goals.
Module 1
Core Context
In service of customers
“The essential basics Context is worth 80 IQ points” – Alan Kay
- Who you are, Where you’re going, How you make decisions, What you’re trying to accomplish, Why anyone should work with you
Module 2
Creating the Conditions of Success
Everything needed to make it happen:
“Management is the noblest of professions if it’s practiced well. No other occupation offers as many ways to help others learn and grow, take responsibility and be recognized for achievement, and contribute to the success of a team.” — Clayton Christensen
- Understand what’s needed from the troops’ perspective
- Set expectations for high performance
Module 3
Assessing Organizational Performance
Results are the product of sound approaches and rigorous deployment
“If you chase money, you never catch it. But if you chase performance, money catches up with you.” – Coach Dick Brown
- It’s not just the money
- Focus on the action, not the commentary
Module 4
Developing Leaders
At all levels of the organization
“Few things help an individual more than to place responsibility upon him, and to let him know that you trust him.” – Booker T. Washington
- The army runs on sergeants
- Key distinctions: education, training, coaching
Module 5
Listening Generously
The nuts and bolts of making the organization work
“Knowledge speaks, but wisdom listens.” – Jimi Hendrix
- The voice in your head
- Facts vs. interpretation
Module 6
Raising Questions
Learn what they know
“Asking questions will get you the performance you are after far better than dictating demands.” – Dan James
- Admit it: you don’t know everything
- Get everyone to contribute answers
Module 7
Corporate Responsibility
Being a good citizen
“Never doubt that a small, group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” – Margaret Mead
- More than just creating products and services
- Strengthen communities
Module 8
Recap, Q&A, and Feedback
“Feedback is the breakfast of champions.” – Rick Tate
- We told you what we were going to tell you
- We told you
- Now we tell you what we told you